Technology Support

EPIC Learning Management System (Nursing Courses)

If you are experiencing technical problems accessing your nursing courses through the EPIC Learning Management System or have questions about the RN-to-BSN Nursing Program, please call the Academic Partnership Help Desk.

By phone: 888.806.8081
Mon – Fri: 8 a.m. – 11 p.m. (EST)
Sat – Sun and Holidays: 9 a.m. – 9 p.m. (EST)

You can also fill out the Student Support Form and your issue will be routed to the proper department.

Blackboard Learning Management System (Support Courses), Catmail, Ohio ID (OAK ID)

If you need help with your Ohio University ID (OAK ID) and password, accessing Blackboard courses, University email, or site-licensed software, contact the Ohio University Information Technology Service Desk.

By phone: 740.593.1222
Mon – Thu: 8 a.m. – 8 p.m. (EST)
Friday: 8 a.m. – 6 p.m. (EST)
Sat – Sun: 12 p.m. – 6 p.m. (EST)

By email: servicedesk@ohio.edu

Access to Courses

You will be able to access your courses and tech support online from the RN-to-BSN Student Knowledge Center using an ID and password that are provided to you when you are accepted into the program. To access your courses online, choose Epic Login for nursing courses or Blackboard Login for other courses. You will need to have your Ohio ID (OAK ID) and password (provided when you enrolled in the program). If you do not have a username, have forgotten your username or password, or are experiencing problems accessing your course, please fill out the Student Support Form.

View the computer/technology skill requirements for the Epic Learning Management System.

Technology FAQs

888.806.8081
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